Site Reliability Engineer

Job description

About Reynen Court

Reynen Court is redefining how applications are sourced, deployed and managed by law firms and in-house legal departments. By deeply leveraging Kubernetes and the Cloud Native Computing Foundation (CNCF) ecosystem, we are building a two-sided, multi-cloud enterprise application platform that enables our partner vendors to deliver legal tech apps in an agile manner and that allows our customers to consume these applications securely and at scale by bringing compute to data. We are doing for enterprise legal tech what the app store did for consumer tech.


If that sounds ambitious, it is! But we are not alone on this journey. Reynen Court is backed by two consortia: a law firm consortium consisting of twenty of the largest law firms in the world spanning three continents (North America, Europe and Asia), and a corporate legal department consortium of twenty companies including some of the most well-known banks and technology companies in the world.


We have more than 200 partner vendors actively engaged with us, a growing list of applications that are delivered via the platform, and more than twenty enterprise customers actively using our platform. Our investors include four major global law firms (Clifford Chance, Latham & Watkins, Orrick Herrington & Sutcliffe, and Nishimura & Asahi), and the well-known venture capital fund Ventech. Go here to read what others are saying about Reynen Court.


Having found our product/market fit, we are now building the next generation of our platform: more agile, and more scalable.


The Role

The Reynen Court platform consists of several microservices that run on Kubernetes clusters. Together these microservices enable the creation of Kubernetes clusters (on Azure, AWS and on-premises), submission and testing of applications by partner vendors, deployment of vendor applications on Kubernetes clusters, management of day 2 operations of these applications, as well as a marketplace for evaluating and purchasing applications.


One part of the platform (the hub) runs as a multi-tenant instance on AWS and is directly managed by Reynen Court. The other part (the controller) runs as as single-tenant instances on infrastructure chosen by the customer (on-prem, Azure or AWS), and is managed by either the customer or by Reynen Court based on the customer’s license type.


We are looking for a site reliability engineer who will own the management of our infrastructure and services, and as the subject matter expert serve as the point of escalation for customer issues.


  • You will work closely with developers to build efficient automated ways for releasing and running new software.
  • You will build and manage our NOC (network operations center) for centralized observability and alerts, and quickly resolve issues with our own infrastructure so that we can maintain our availability SLAs/SLOs.
  • You will be work closely with customer engineers to troubleshoot issues in customer environments and join customer calls when necessary.

This position reports to our Chief Product and Technology Officer.


Opportunity

We believe what we are building is unique and amazing. Here are some reasons why you might want to join us on this exciting journey.


  • It is a rare opportunity to be an early contributor to an industry shaping platform.
  • You get to work on, what is perhaps, the hottest and certainly one of the most challenging problems in distributed systems; how to build an app platform on top of Kubernetes - not for one company or one application but for a whole vertical.
  • You get to engage with Kubernetes and the associated ecosystem at a very deep level
    • We build our own operators
    • We experiment with multiple CNIs
    • We use multiple CSIs in production
  • You get the opportunity to work with multiple public clouds (AWS, Azure and possibly GCP in the future) as well as on-premises environments.
  • You get to work in a truly multi-cultural environment (we have colleagues from more than ten nationalities spread across four continents) where what matters is what you bring to the table and not how you look, speak or dress.
  • You will have freedom to work remotely. We prefer candidates who are based in or are able to relocate to the Netherlands but are also open to hiring exceptional candidates based in other parts of Europe.
    • If you prefer to work from an office, then we also have a lovely office in the heart of Amsterdam.
  • You will have the autonomy to set your own schedule, within reason.
  • You will receive an attractive compensation package, including stock options, commensurate with the value you bring to the company.
  • You will receive unlimited vacation days and a flexible work schedule.


Requirements

Qualifications

First and foremost, we are looking for a teammate who is bright, inquisitive, reliable, a self-starter and a team player.

To be successful in this role you will need to have the following qualifications:

  • You must have prior experience running highly available production environments.
    • Prior experience as an SRE is a plus but not mandatory.
  • You must have deep understanding and hands-on admin experience with Kubernetes and the CNCF ecosystem (especially, but not limited to, storage, networking, observability and security).
    • Certifications, such as CKA or CKS, are a useful but not mandatory as long as you can demonstrate your understanding and experience in other ways.
  • Solid experience, as an admin, on at least one public cloud (AWS, Azure, GCP).
  • Admin level experience with Linux.


When applying, we will appreciate if you could provide a brief cover letter along with your CV. In your cover letter please try to address why you find this role exciting, and how your qualifications matchup with the requirements for the role.